Return & Refund Policy – Chief of the Leaf

Effective Date: April 1st 2026

Due to the nature of tobacco products, all sales are generally final. However, we want you to be satisfied with your purchase.

1. Returns Eligibility
We accept returns only if:

    The product arrived damaged
    You received the wrong item

2. Return Window
You must contact us within 5 days of delivery to request a return.

3. Condition of Items
Returned items must be:

    Unused
    In original packaging
    In resalable condition

4. Refunds
Once approved, refunds will be issued to the original payment method within 5–10 business days.

5. Exchanges
We may offer replacements instead of refunds when applicable.

6. Non-Returnable Items

    Opened cigars
    Used products
    Clearance or promotional items

7. Return Shipping
Customers may be responsible for return shipping unless the error was ours.